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Support

A useful answer is part of the product.

Moveat support is here for the estimate, the movement loop, permissions, subscriptions, and getting your data out.

Food estimates

Describe a meal, treat, or drink in text or native speech-to-text. Review the approximate result and edit portions, sharing, assumptions, or calories before continuing.

Health connections

Health Connect and HealthKit are optional. Check the app’s Settings and the platform health permissions. Manual activity remains available when access is denied or unavailable.

Movement Reserve and loops

The Reserve collects eligible movement. A planned goal is the primary food moment; already-eaten food can create a calm seven-day catch-up loop. Available reserve is applied by Moveat without manual splitting.

Sign-in and preview

The first preview can be explored before permanent sign-in. If Google or Apple linking is interrupted, reopen the app and continue the saved preview where available.

Subscriptions and restore

Moveat subscriptions are managed by Apple or Google. Use the app’s restore/manage controls and contact the relevant store for billing or refund questions.

Notifications and privacy

Notifications are optional and privacy-safe by default. Detailed food or value content requires an explicit setting. You can change permission choices in platform settings.

Account deletion

Use Settings → Account & Privacy → Delete account. If you cannot access the app, contact the help address below so we can verify ownership and start the request.

Contact Moveat

Email help [at] mouchegmouradian.com with the topic, device platform, app version if known, and a support ID if the app shows one. Never send passwords, access tokens, receipts, speech audio, precise location, or a full health export.

We aim to acknowledge requests promptly. Account deletion is targeted for completion within seven days after a verified request.

Every move adds up. Moveat is a general-wellness companion. Food and activity values are estimates; movement never grants permission to eat.

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